Cancellation policy

KAINOS GROUNDS SUBSCRIPTION CANCELLATION POLICY

Some Kainos Grounds coffee products may be available as recurring subscriptions. When you purchase a subscription, you will receive repeat deliveries according to the frequency you select. Your payment method will be charged for each scheduled subscription order unless the subscription is prepaid.

MANAGING YOUR SUBSCRIPTION

Customers can manage their subscription through their Kainos Grounds customer account. Available subscription management options may include updating payment or shipping information, skipping an upcoming order, pausing or resuming a subscription, and canceling a subscription.

CANCELLATIONS AND CHANGES

Subscription changes or cancellations should be completed before your next scheduled order is processed.

Once a subscription order has entered production or fulfillment, we may be unable to cancel or modify that order.

Canceling your subscription stops future recurring orders. It does not automatically cancel or refund an order that has already been processed or entered fulfillment.

RETURNS AND REFUNDS

Returns and refunds for subscription orders that have already been processed are subject to the Kainos Grounds Return & Refund Policy.

NEED HELP?

If you have difficulty accessing or managing your subscription, please contact Kainos Grounds using the contact information provided on our website.